Why Relationships Matter More Than Technology In The Logistics Industry
By Gene Kwon, Salt Lake City, UT The call that software can’t make A shipment gets stuck at a dock. The tracking software says “in transit,” but nobody knows why it hasn’t moved in two days. What actually fixes this isn’t a dashboard. It’s a phone call to someone who owes you a favor and […]
What Entrepreneurship Taught Me About Making Decisions With Incomplete Information
By Gene Kwon, Salt Lake City, UT The Moment You Realize You’ll Never Have Enough Data Every founder hits the same wall eventually. You want one more week of numbers, one more round of feedback, one more signal that the decision in front of you is safe. That week never comes without a cost. Something […]
Why the Best Business Partnerships Outlast the Best Business Ideas
When people talk about successful companies, the conversation often starts with the idea. They want to know where the inspiration came from, what problem the founder saw, or what made the product different. Ideas are important, but after spending years building companies, I have come to believe that the strength of the partnership behind the […]
How AI-Powered Supply Chains Are Eliminating Inefficiencies in Global E-Commerce Logistics By Gene Kwon, Salt Lake City, UT
I have spent enough time around logistics and e-commerce systems to know that inefficiency is not an exception in this industry. It is the default state most companies are constantly trying to manage. Early in my career, a lot of what I saw in supply chains felt reactive. People were always catching up, fixing delays, […]
The Rise of AI in Supply Chain Management: How Automation Is Reshaping Global Logistics By Gene Kwon, Salt Lake City, UT
Over the past few years, I have seen supply chain management change faster than at any other point in my career. What used to be a highly manual and fragmented process is now becoming increasingly connected, automated, and intelligent. Working in logistics and technology, including companies like eHub and other ventures focused on improving how […]
From Student Athlete to Tech Entrepreneur: Leadership Lessons from Competitive Sports By Gene Kwon, Salt Lake City, UT
When I look back at my journey from playing college tennis to building and co-founding technology companies, I realize how much of my leadership style was shaped on the court. At the time, I did not think of tennis as training for business. It was just something I loved and competed in at the University […]
How Modern Logistics Innovation Is Transforming E-Commerce Shipping Efficiency By Gene Kwon, Salt Lake City, UT
When I first got involved in logistics and technology businesses, I did not fully appreciate how complex the movement of a single package could be. Over time, working across companies like eHub, I have seen firsthand how much the industry has changed. What used to be a slow and manual process has turned into a […]